Privacy Policy

1. Who We Are
This website is operated by MJY Patterns. We are committed to protecting and respecting your privacy in compliance with UK GDPR and the Data Protection Act 2018. For any questions regarding this policy, please contact us at info@mjypatterns.co.uk.

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2. What Type of Information We Collect
We receive, collect, and store information you enter on our website or provide us in any other way. This includes:

• Personal Identifiable Information: Name, email address, telephone number, and postal address when submitted via our enquiry forms.

• Technical & Analytics Data: Internet Protocol (IP) address, browser details, page response times, length of visits, and page interaction data.

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3. How and Why We Collect Information
When you conduct a transaction or submit an enquiry on our website, we collect the personal information you give us to fulfil your request. Under UK GDPR, our Lawful Bases for processing this data are:

• Contractual Necessity: To provide quotes, process orders, and manage engineering services requested by you.

• Legitimate Interests: To reply to your enquiries and improve our website performance.

• Consent: For marketing or tracking cookies where you have explicitly opted in.

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4. How We Store and Share Your Data
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform to advertise our services. Your data may be stored through Wix.com’s secure data storage, databases, and general applications behind a secure firewall. We do not sell or lease your personal data to third parties.

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5. How We Communicate With You
We may contact you via email, telephone, text message, or postal mail to respond to your service enquiries, discuss project tooling, resolve disputes, or troubleshoot issues regarding your order.

 

6. Cookies and Tracking Tools
We use cookies and similar technologies (such as Google Analytics or Wix applications) to understand how you interact with our website and to improve its functionality. Essential cookies run automatically, but non-essential tracking cookies will only be deployed if you explicitly click "Accept" on our website cookie banner.

 

7. Your UK GDPR Legal Rights
Under UK data protection laws, you have specific rights regarding your personal data:

• The Right to Access: You can request copies of your personal data.

• The Right to Rectification: You can ask us to correct inaccurate information.

• The Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal data.

• The Right to Object/Restrict: You can object to or restrict our data processing.

If you wish to exercise any of these rights, or withdraw your consent, please contact us at info@mjypatterns.co.uk.

You also have the right to lodge a complaint regarding our data practices with the Information Commissioner’s Office (ICO) at ico.org.uk.

 

8. Privacy Policy Updates
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting to the website.